The purpose of this role is to drive the smooth, efficient, and accurate delivery of planned and reactive work across the business. As a key member of the Planning function, you will play a vital role in delivering exceptional service to our clients and stakeholders — ensuring every interaction reflects dependability, professionalism and reliability.
You’ll bring energy and focus to the planning process by organising resources effectively, maintaining clear and confident communication while supporting operational teams to perform at their best. Through proactive workload management, strong service level control, and timely, compliant scheduling, you will be part of a planning function that delivers industry‑leading results and consistently outstanding customer experiences.