We are looking for a detail-oriented and proactive Policy Administrator to join our team. If you enjoy administrative work, data accuracy, and working in a dynamic environment, this opportunity is for you!

Key Responsibilities

• Perform general administrative tasks, including scanning, photocopying, document management, and mailbox monitoring
• Prepare, process, and send standard correspondence (letters and emails)
• Ensure accurate and timely data entry, including validation of cash receipts and support for data-cleaning initiatives
• Maintain high service standards in line with KPIs, ensuring data is always up to date
• Liaise with internal teams and external stakeholders to resolve queries within agreed deadlines
• Support the preparation of management reports using various tools and methodologies
• Contribute to process improvement and change ini...