We are looking for a detail-oriented and proactive Policy Administrator to join our team. If you enjoy administrative work, data accuracy, and working in a dynamic environment, this opportunity is for you!
Key Responsibilities
- Perform general administrative tasks, including scanning, photocopying, document management, and mailbox monitoring
- Prepare, process, and send standard correspondence (letters and emails)
- Ensure accurate and timely data entry, including validation of cash receipts and support for data-cleaning initiatives
- Maintain high service standards in line with KPIs, ensuring data is always up to date
- Liaise with internal teams and external stakeholders to resolve queries within agreed deadlines
- Support the preparation of management reports using various tools and methodologies
- Contribute to process improvement and change initiatives