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Job Summary

Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.

Job Accountabilities - Key Accountabilities

1.Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including:

• Perform process review and opportunity identification.
• Liaise and coordinate with superior and IT or system support.
• Assist superior in participating project meeting.
• Assist superior in prepare system/business requirement and business process review.
• Prepare test script and perform User Accep...