Your Tasks

• Ensuring timely and accurate entry of complaint data into the company’s database for complaint processing; compiling and analyzing post-market surveillance data for product submissions and annual reports, including PSUR/PMSR
• Adhering consistently to defined procedures for assigning, tracking and controlling investigations and handling of complaints per all applicable regulations
• Supporting complaint investigation and vigilance activities by gathering and assessing relevant information on complaints’ related events
• Contributing to improvements in existing quality systems and updating relevant procedures, as required
• Preparing incidents reports for submission to National Competent Authorities...