Summary
Reports to the VP Patient Access under general supervision and according to established policies and procedures. Completes the pre-registration which includes collecting accurate demographic and financial information for the purpose of clinical care & revenue cycle reimbursement. In addition, this position provides exceptional customer service during every encounter with patients, families, and BMG associates by communicating with empathy and clarity regarding the details of the next step in care for the customer.
MISSION, VALUES and SERVICE GOALS
Pre-Registration Specialist/Integrated Care duties in accordance with established policies and procedures by: