Public Mutual Berhad in Kuala Lumpur is seeking a customer service manager to oversee operations and enhance service quality for high-net-worth customers. The ideal candidate will have a degree in any related field, at least 6-8 years in customer service, and 3 years in team management. Responsibilities include resolving complaints, analyzing reports, and coordinating engagement activities. This role is critical to maintaining high standards of customer experience within the financial services sector.
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