Job Description
Position Description:

This position is responsible for developing/qualifying new products as well as maintaining technical support for current products, focusing on emerging technologies such as high-speed Digital Coherent Optics (DCO). This includes working with vendors to make sure the products meet and maintain our technical requirements. Deliver high-quality services to our customers providing technical and solution-oriented support.

Essential Duties and Responsibilities:

Provide technical leadership and architectural direction for next-generation pluggable optics and adjacent products, driving innovation and differentiation across the product roadmap in collaboration with Product Line Management (PLM).

Serve as a technical authority and customer-facing expert on customer calls and site visits., supporting strategic customer engagements and complex technical escalations.

Own the development and qualification on new and...