Summary of the Position

Genesys is hiring a senior consultant with a passion for working with leading edge software technologies in an international environment. If you like to be part of a team of highly skilled consultants taking customer experience to the next level join our PS team. Your main responsibilities include architecting and managing the implementation of the Genesys AI and digital customer experience solutions.

Responsibilities

• Accountable for the Genesys implementation during all stages of the project lifecycle: Business Requirements specification and analysis, Technical Design specification, Implementation and Integration of the solution, Test Plan development and Testing.
• Requires good level of teamwork and the ability to relate well with Customers and other Vendors.
• Identify project risks and define mitigation plans.
• Frequent international travel up to 30%.

Qualifications / Skills

<...