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🥝 Prisoner Custody Officer

Serco | cheltenham, United-Kingdom | Posted June 29, 2026

Job Description

Prisoner Custody Officer (PCO) – Prisoner Escort Custody Services (PECS)

Location: Gloucester Crown Court, GL1 2TS

Work Hours: 35 hours per week; shifts 24/6, early and late, flexible, potential extra hours. Part‑time possible only on full days.

Salary: £24,596 (35hrs/w) rising to £25,555 from 1 September 2026. Annual progression: Year 2 £26,191; Year 3 £26,684; Year 4 £27,180.

Key Responsibilities

  • Escort detainees within the court premises, including courtrooms, cells, facilities, and toilets.
  • Supervise detainees during hearings, ensuring safety and security.
  • Maintain strict confidentiality of sensitive information.
  • Ensure detainee welfare: access to food, drink, and wellbeing checks.
  • Monitor behaviour and respond to incidents or risks.
  • Conduct searches to maintain secure environment.
  • Complete accurate records and documentation.
  • Collabor...

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