This posting is for a contract assignment with Tundra Technical Solutions to provide services to Meta.

Role Overview

We are seeking a Privacy Support Specialist to serve as the primary point of contact for user privacy inquiries directed to Meta's designated Local Agent in South Korea under the Personal Information Protection Act (PIPA). This role is critical to ensuring Meta's compliance with Korean privacy regulations by providing accessible, human-supported inquiry channels for users.

Key Responsibilities

User Inquiry Handling

Receive and respond to inbound telephone calls from users in South Korea regarding privacy-related matters

Accurately capture user inquiry details, including contact information, nature of complaint, and relevant account identifiers

Provide courteous, professional assistance to users in Korean language

Triage & Routing