Job Objective

The Process Improvement Manager drives operational efficiency and consistency across retail operations by leading process improvement initiatives. This role applies Lean and Six Sigma methodologies to analyze workflows, identify inefficiencies, and implement practical, scalable solutions that reduce cost, standardize and simplify process execution, and enhance the customer experience. Partnering closely with cross‑functional leaders, the Process Improvement Manager identifies improvement opportunities, redesigns workflows, and implements scalable, technology‑enabled solutions that support efficient growth and consistent execution.

This role is ideal for a hands‑on leader who combines strong operational expertise with a data‑driven, continuous improvement mindset.

Responsibilities

Lead end‑to‑end process improvement initiatives across retail operations, including inventory, supply chain, and in‑store workflows, with a fo...