Duties Oversee platform products and governance of internal ServiceNow implementation and strategize AI Implementation.



Define Product Strategy and Vision for Platform App: Interact closely with business stakeholders, product team,



Analyze and incorporate market trends to define quarterly roadmap for execution



Present the vision to execs and leadership team and get their sponsorship by showing the value and potential ROI on the investment



Collaborate with various stakeholders and drive user-centered design that needs no manual or training to use and build apps



Drive day-to-day development decisions representing the "voice of the customers"



Create strategies for the products



Drive adoption of the product and track adoption metrics, present the product performance in monthly product reviews with leadership



Obtain stakeholder feedback to re...