Job Title: Product Support AssociateJob Description
The Product Support Associate serves as the primary point of contact for product quality concerns, ensuring timely and accurate resolution of issues while upholding a strong commitment to quality and customer satisfaction. In this role, you coordinate cross-functional efforts, manage quality-related documentation and inquiries, and support internal teams with clear, professional communication. You will help drive continuous improvement by handling quality investigations, returns, and corrective actions in a fast-paced, high-volume environment.
Responsibilities

+ Serve as the initial point of contact for customer and internal quality concerns, providing prompt and professional responses.

+ Create, process, and track Quality Assurance Inquiries from initial submission through to final resolution.

+ Coordinate with internal departments, including engineering, manufacturing, and quality teams, to investiga...