Job Description Responsible for the growth and profitability of digital safety services, including antivirus, anti-scam and identity theft protection solutions. This role focuses on strengthening customer trust while driving strategic business growth and subscriber engagement. Responsibilities P&L Ownership : Own the profitability of Digital Safety and Protection services by tracking performance metrics, managing budgets, and achieving financial targets
Customer Engagement : Promote activation and consistent usage of safety products, ensuring seamless integration into customers’ lives
Issue Resolution : Oversee customer escalations, improving resolution times and reducing complaint volumes
Service Innovation : Identify emerging threats and introduce cutting-edge offerings to maintain a robust portfolio of safety services
Strategic Partnership : Build and sustain relationships with security solution providers to deliver premium services
Market Execution : Execute impactfu...