Job Description
On-site - Pasig 1-3 Yrs Exp Bachelor Full-time
Government Mandated Benefits
13th Month Pay, Paid Holidays
Others
Company Social Events, Office Parties
Responsibilities
- Work under the Sales Director to align product direction with customer requirements
- Learn in-depth knowledge of GPS tracking devices, accessories and software (web & mobile apps), including features and benefits
- Conduct product testing, calibration, configuration, and evaluation to ensure new features meet quality standards prior to deployment or implementation
- Use various configuration tools provided by the company
- Propose product enhancements based on customer feedback
- Handle complex customer issues escalated from support team and conduct root cause analysis and resolution if applicable
- Do manual testing (e.g., regression testing) and create manual test cases for produc...