🌿 Back to all jobs

🥝 Product Support Engineer

Claroty | london, United-Kingdom | Posted June 16, 2026

Job Description

Product Support Engineer

We’re growing and looking to hire a Product Support Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

About the Role

As a Product Support Engineer at Claroty, you will serve as a trusted technical advisor to our enterprise customers, ensuring they achieve maximum value from our platform. You will work hands‑on to investigate and resolve complex technical issues in mission‑critical environments, partnering closely with R&D, Product, and Customer Success teams. This role requires strong analytical thinking, ownership mentality, and the ability to build lasting customer relationships while operating in high‑impact environments. You will play a key role in driving customer satisfaction, retention, and long‑term success.

Responsibilities

  • Work independently to investigate issues reported by enterprise customers, reproduce customer problems, and invol...

Apply for This Position

Submit Application