Job Description

Product Support Manager
Location: Kuala Lumpur / Bangalore

About AirAsia MOVE

AirAsia MOVE is a dynamic, ASEAN-focused digital travel platform redefining how millions of people discover, book, and experience travel. As part of Capital A, we build large-scale, high-impact products spanning flights, hotels, e-hailing, experiences, and payments—powered by strong engineering fundamentals and a customer-first mindset.

About the Role

Reporting directly to the Head of Tech, Platform & Growth, the Product Support Manager will serve as the critical bridge between our users, our operations teams, and our Engineering and Product organisations. This is a high-impact, cross-functional leadership role that owns the end-to-end product support experience across MOVE's travel products — flights, hotels, transport, activities, and financial services. You will lea...