Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures. Provide training, ongoing in-services, and customer education to assigned account(s). Provide feedback on product design to improve performance and customer satisfaction.
Responsibilities
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to ensure ideal placement and precision.
- Use proprietary software to prepare pre-operative CT scans for use with the company's RIO/ Robotic Arm Interactive Orthopedic System; assist the surgeon in preoperative implant planning, implant sizing and positioning.
- Provide complete reports and associated metrics to management, direct supervisor and regulatory department detailing case reviews, services performed and recommendations for product, documentation...