Job Title: Product Support Specialist

Location: Unit 1 High Barns Farm, Bedford Road, Roxton, Bedfordshire, MK44 3ET / Hybrid working from home & Mercedes Dealership

Job Summary: The Product Support and Aftercare Specialist will aid and assist Service, Sales, Training and Directors to achieve excellent support and aftercare support for our customers and internal departments.

Relationships: Directors, Service, Training, Sales Team, and Customers

Standard Duties/ Responsibilities:

Product Support

• Support Sales Department with newly imported vehicles – PDI’s IVA’s vehicle movements.

• Working with all chassis manufacturers and dealers to ensure a smooth delivery process.

• Support Service Department when required.

• Handing new machines over with Sales.

• Working at our customer’s sites and in-house demonstratin...