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🥝 Production Data Support Analyst

Helius | singapore, sg, Singapore | Posted June 04, 2026

Production Data Support Analyst

Job Description

Job Description: 


As a Production Data Support Analyst, you will work with the Data Services team, DevOps team, other IT teams, business stakeholders and external vendors. You will research and triage production issues, escalate to the appropriate team(s) and drive them through resolution. Such issues to be addressed would include ETL batch jobs failures, database sync issues, file transfer issues among others. You will monitor production jobs and environments to ensure SLA target are met. 

Job Requirements:

  • Experience in Python, SFPT, SQL and the Unix/Linux command line 
  • Experience in supporting Data Processing and Data Warehousing functions as well as ETL tools required
  • Understanding of cloud applications and infrastructures including AWS would be a plus
  • Good debug/troubleshooting skills
  • Maintains a “hands-on” attitude. Strives to understand, educate team members, and grow in knowledge
  • Detail-orientated with exc...

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