Responsibilities

• Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requests
• Proactive management and governance of our applications and platforms along driving IT governance and de-risking initiatives
• Leverage automation to drive efficiency and to improve the soundness of our operating environment
• Ensure strict adherence to standard operating procedures, standing order guidelines, and governance best practices
• Liaise between Business, Technology, Compliance, Surveillance, and Functional groups to help conduct regular review to help evolve our platform and to ensure the connectivity required to achieve our collective objectives
• Provide effective incident, problem and release management and regular project updates to stakeholders and the business along providing white-glove service to our business users.
• Lead effective knowledge sharing, documentation, ...