Production Support & Application Analyst

Remote/local employment only (Philippines)

About ECLARO

ECLARO is an award-winning professional services firm headquartered in New York City with operations across the U.S., Canada, UK, Ireland, Australia, and the Philippines. We help organizations solve complex business challenges through strategic staffing, outsourcing, and technology solutions while fostering innovation, automation, and continuous improvement.

Role Overview

We are looking for a proactive and detail-oriented Production Support & Application Analyst to join our growing Production Support team. In this role, you will play a critical part in ensuring the stability, performance, and reliability of enterprise applications that support day-to-day business operations.

You will work closely with business users, developers, infrastructure teams, and data teams to troubleshoot issues, perform root cause a...