Realize your potential by joining the leading performance-driven advertising company! You will be an essential pivotal engineer within the advertiser professional services tech solutions group, leading at least one area of expertise as the highest level of technical escalation and management, owning it end-to-end.
To thrive in this role, you'll need:
3+ years of experience in 2nd level support / 1+ years of experience in 3rd level support.
Advanced technical orientation and understanding - familiarity with architectural design and flows, relations between frontend and backend services, reading code.
Proficiency in troubleshooting methodologies - web, DB, analytics, APIs/SDKs, logs.
Ability to analyze operational data and provide actionable insights.
Project management capabilities - time management, activity tracking, progress and insights reporting.
Excellent written and verbal skills in English - technical summaries, training material, emails, face-to-face meetin...