Program Manager
Fort Lauderdale, FL
Full Time
Program Management
Senior Manager/Supervisor
Are you a strategic leader with a passion for IT service delivery and lifecycle program management? We are seeking aProgram Managerto oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role ensures efficiency, quality, and alignment with business objectives while managing service-related processes, stakeholder engagement, and continuous improvement initiatives.
The ideal candidate combines strategic leadership with hands-on operational oversight—balancing high-level program management with the detail-oriented execution needed to navigate system constraints (ServiceNow) and customer-specific business rules.
We are looking for someone who will:
+ Take ownership of program success
+ Deep-dive into Excel data models and performance metrics