Main Accountabilities

• Ensures the smooth logistical and administrative coordination of the programme for which he/she has responsibility and provides a service of irreproachable quality to customers/participants.
• Work in close liaison with the programme director and members of the faculty in order to obtain all the necessary information to organise the teaching and the administrative preparation of a programme.
• Seek the cooperation of different operational departments to ensure smooth delivery of the programme; he/she is responsible for the good performance of services carried out by these internal suppliers.
• Negotiate and manage all relationships with internal & external suppliers in order to meet deadlines and deliver a high‑quality customer experience in the customer journey.
• In the case of CSP, he/she is in direct contact with the companies to define with them the overall logistical organisation of the programme.
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