ProjectManager – Agile Delivery (Loyalty Platforms)

Role Overview

We are seeking a Programme Manager to lead the delivery of customer loyalty and engagement platforms within a large enterprise environment in Abu Dhabi. This role combines project leadership and Agile delivery, with a strong emphasis on loyalty ecosystems and customer engagement solutions.

Key Responsibilities

• Lead delivery of loyalty platform programmes across multiple Agile squads
• Drive Agile delivery frameworks including backlog prioritisation, sprint execution, and ceremonies
• Ensure alignment between business strategy and loyalty platform capabilities
• Manage cross‑functional teams delivering customer loyalty, rewards, and engagement solutions
• Oversee programme risks, dependencies, and delivery timelines
• Track KPIs related to customer engagement, retention, and loyalty performance
• Provide structured reporting ...