Key Responsibilities
1. Customer Program Management
• Serve as the main point of contact for assigned customers.
• Understand customer requirements, product specifications, forecasts, and expectations.
• Lead regular customer meetings, business reviews, and project updates.
2. New Product Introduction (NPI)
• Drive end-to-end NPI execution, including tooling readiness, process engineering, BOM validation, DV/PV builds, and ramp-up.
• Coordinate with engineering to ensure technical issues are closed.
• Manage sample deliveries and customer approvals.
3. Project Planning & Execution
• Develop and maintain project timelines, milestones, and risk registers.
• Ensure cross-functional alignment across production, procurement, quality, and logistics.
• Track project KPIs: schedule, yield, cost, material readiness, and quality metrics.
4. Cost & Financial Management
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