Job Description

Work closely with stakeholders to gather their requirements

Develop data warehouse and data marts c) Design and develop reports, dashboards and interactive visualisations

Provide system documentation, ensure proper version control, and change management of programs

Provide operational maintenance and support for non-production environments;

Handle incidents and service request management to resolve issues within the Service Level Agreement

Engage users to implement enhancements/refinements based on changes in client requirements and timeline agreed upon with users

Work with client’s appointed personnel to support and provide response to regular audits or reviews for the projects and work on the follow-up action and recommendation from the audit findings

Conduct testing of software patches or upgrades, and work with Facilities Management team for the production deployment