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🥝 Prospera Member Experience Specialist

Prospera Credit Union | new westminster, Canada | Posted June 05, 2026

Job Description

Elevate community banking experiences with Prospera Financial as a Member Experience Specialist. You'll build relationships, support diverse member needs, and drive financial success through tailored solutions.

Prospera is seeking a Member Experience Specialist with 1-3 years in financial services or sales. This role focuses on acquiring new retail and business members while conducting Financial Health Checks to uncover their needs. You will recommend banking, lending, and investment solutions, contributing to a collaborative Advice Centre while managing member accounts.

Key Responsibilities: • Acquire and onboard new retail and business members • Conduct Financial Health Checks to identify needs • Recommend everyday banking and investment solutions • Build sales pipeline through referrals and follow-up • Support omni-channel interactions in collaborative settings

Requirements: • 1-3 years of experience in financial services or sales • Exposure to lending and...

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