The Opportunity:

When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its business and mission end-to-end and provide ways to change for the better. That’s why we need you, an experienced business process specialist who knows how to analyze every aspect of your customer’s operations and give them the steps to improve their process.

As the Part Time On Call (PTOC) workforce manager on our team, you’ll analyze your client’s current operating environment and identify areas for improvement. You’ll facilitate discussions with leadership and support staff to help refine the definition of success and identify current frustrations. You’ll lead the recruitment, onboarding, scheduling, and management of a cadre of on-call personnel who augment across live, virtual, and constructive exercises.

What You'll Do:...