Responsibilities and Qualifications

• Head of administration: responsible for implementation and maintenance of the quality and accounting standards and managing financial details and service issues for guests and crew
• Responsible for the adherence of all regulations, instructions and tasks given by the Shoreside Hotel Operations and the Hotel Manager
• Responsibility for the Ship’s Clearance, Ship’s Cashbook, guests and crew accounting, reception (Front Office & Back Office), Crew List and Ship’s Certificates
• Knowing and adhering to company regulations, SOP’s and ISM where relevant to the Ships Operation and operating in the interests of the Owner and Supplier
• Dealing with any passenger queries regarding accounting matters and performing the end of cruise reports and analysis
• Overseeing the supervision of service and passenger embarkation, disembarkation and medical disembarks
• Always available as a contact and to mo...