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🥝 QA Manager - ServiceNow Testing

GSS HR Solutions Private Limted | makati, Philippines | Posted June 03, 2026

Job Description

Experience: 8 to 20 years (Assistant Manager & Manager openings)

Responsibilities

  • Lead testing of ServiceNow modules using Automated Testing Framework (ATF).
  • Collaborate with stakeholders to create, validate test scripts to ensure outcomes match user requirements.
  • Ensure adherence to best practices and governance standards.
  • Perform quality assurance and validation of platform changes.
  • Support continuous improvement and innovation initiatives.
  • Develop and maintain test scripts and testing documentation.
  • Coordinate with cross-functional teams for project success.
  • Involvement in the planning, monitoring, and control of the testing activities and tasks.
  • Review and endorse test plan and test report
  • Manage and provide leadership to a group of test professionals in the organization.
  • Collaborate with the stakeholders, devise the test objectives, test strateg...

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