TP is seeking a Quality Assurance Supervisor in Kuala Lumpur, Malaysia. This role involves enhancing service quality in a contact center by analyzing customer interactions, generating reports, and driving continuous improvement initiatives. Candidates must possess at least 1 year of experience in a similar role within the BPO industry, strong analytical and communication skills, and a detail-oriented mindset. The position offers an opportunity to lead quality reporting and improve operational processes.
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