Develop and execute test plans to ensure that all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Identify and remedy defects within the production process.

Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyze statistical data. Ensure that user expectations are met during the testing process.

Draft quality assurance policies and procedures. Investigate customer complaints and product issues. Ensure ongoing compliance with quality and industry regulatory requirements.

Requirements Experience in quality inspection, auditing, and testing. Excellent communication skills, both written and verbal. Strong computer skills and knowledge of bpo.

Strong analytical and problem-solving skills. Meticulous attention to detail.

1-2 years
Experience in quality inspection, a...