Your activities

• Maintain and improve the Quality Management System (QMS), ensuring processes are documented, controlled, current, and consistently applied across departments in line with ISO 9001 and ISO 17025.
• Lead investigations into non-conformances, customer complaints, process deviations and incidents, applying structured root-cause analysis (e.g., 5-Why, Fishbone, FMEA) and defining effective corrective and preventive actions (CAPA).
• Own CAPA tracking, governance, escalation and timely closure; verify effectiveness and drive actions to completion with operational teams.
• Plan and conduct internal audits; coordinate external audits and support audit readiness activities, ensuring findings are addressed and audit performance improves.
• Manage calibration and equipment control systems, including scheduling, records, traceability, overdue escalation, and identification of equipment at risk of impacting product conformity.

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