Overview

Quality team Lead responsible for leading and managing the quality assurance team to ensure products/services meet company standards. Monitor performance, implement quality improvement initiatives, and drive compliance with processes and policies.

Location

Eastwood, Quezon City

Salary

45K to 50K

Work setup

On-site

Work shift

Shifting

Target start date

ASAP

Qualifications

• Experience in BPO transactional quality
• Experience in handling/supporting any BPO sales account
• Undergraduates/Graduates - Any discipline
• At least 2 years of relevant experience
• Excellent written and verbal communication
• Excellent people management, man management skills
• Strong interpersonal and influencing abilities
• Good process management skills
• Ability to think strategically and develop business plans...