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🥝 Reactive Repairs Manager – Social Housing (Office Based)

Gilmartins | Houghton Regis, United Kingdom | Posted June 19, 2026

Job Description

⚠️ Read Before Applying

This is a high-volume reactive repairs role.

It is NOT:

Construction / site management

Planned works / capital works

Facilities management

👉 If your background is not in social housing reactive repairs, this role will not be suitable.

The Role

We are looking for a Reactive Repairs Manager to take full control of a busy social housing contract.

You will manage:

Planners / schedulers

Daily WIP (Work In Progress)

KPI performance

Client expectations

This is a fast-paced, office-based role managing hundreds of live jobs at any time.

Key Responsibilities

* Manage and control daily WIP to ensure jobs are completed on time

* Lead a team of planners/schedulers allocating works to operatives

* Monitor and improve:

* First-time fix

* No access

* Follow-on works

* Appointment performance

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