Northlake CollisionLocation: 10510 Twin Lakes Parkway, Charlotte, North Carolina 28269

Summary: Responsible for answering and directing incoming phone calls. Greets customers as they enter the lobby, dealership showroom, or service area.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities may include the following:

Answers incoming calls in a courteous and professional manner.

Takes accurate messages.

Directs calls to the appropriate department or person.

Greets customers as they enter the dealership showroom.

Directs customers to the appropriate department or person.

Maintains CSI at or above company standards.

Maintains an organized, clean and safe work area

Participates in required training

Records all hours worked accurately in company timekeeping system

Follows Safeguards rules and regulations...