We are recruiting for a self‑motivated and well‑organised individual to join the team at our busy referral practice in Hartford.

Responsibilities

• Handling telephone enquiries from clients and referring veterinary practices
• Arranging referrals, including diary management, liaison with clients, clinical record acquisition, detailing the referral process and handling questions
• Liaising with our clinicians
• Greeting clients at the practice
• Insurance administration
• Processing payments
• Debt management
• Typing of reports and minutes

Previous reception and/or administration experience is essential. We are looking for a caring and confident individual with good people skills and the ability to work well within a multi‑disciplinary team.

Working Hours

Part‑time position (22.5 hours per week), with shifts between 8am and 8pm, including participation in a 1 in...