What You’ll Be Doing

• Warmly greet and check in patients, ensuring a positive first impression
• Book appointments and manage queries via phone, email, and in person
• Process prescription requests and accurately update patient records
• Handle payments, post, emails, and other administrative tasks
• Keep reception and consulting areas tidy and well-stocked
• Manage patient registrations and assist with online service queries
• Send referral forms and liaise with hospitals and community services
• Maintain strict confidentiality and comply with data protection regulations

What You’ll Bring

• A calm, courteous, and caring approach
• Excellent communication and IT skills, including Microsoft Office
• Ability to multitask and work efficiently under pressure
• Strong commitment to confidentiality and data security
• Flexibility to cover shifts and adapt...