Job Description
Greet visitors, clients, and guests in a professional and welcoming manner
Answer, screen, and direct incoming phone calls
Manage front desk operations, including sign‑ins and visitor coordination
Maintain a clean, organized, and professional reception area

Customer Service

Respond to customer questions and requests in person, by phone, or via email
Provide accurate information and route inquiries to the appropriate team
Deliver a positive customer experience by demonstrating empathy, patience, and professionalism
Handle basic customer concerns and escalate issues when necessary
Administrative Support

Assist with scheduling appointments and meetings
Perform light administrative duties such as data entry, filing, and document organization
Manage incoming and outgoing mail and deliveries

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