Overview

We are looking for an enthusiastic receptionist to join this newly established practice in Abu Dhabi. The successful candidate will be in charge of receiving, organizing and centralizing all activities related to (1) veterinary nursing within the clinic area and the main helping hand of the veterinary team (2) Daycare (3) Grooming and (4) Retail. We will offer several services, all under the umbrella of the clinic.

Responsibilities

• Provide top-notch customer service, being attentive to client and pet needs.
• Identify and work compassionately with clients in various emotional states.
• Work patiently with distressed, frustrated or disgruntled clients.
• Answer and triage phone calls from clients. Schedule appointments and schedule procedures.
• Check-in clients. Monitor client flow from check-in to discharge.
• Monitor schedule and flow. Client call backs.
• Managing record requests between...