West Bridgford Medical Centre is a busy and friendly GP practice providing high-quality care to our patients. We are seeking a motivated and reliable Reception/Administration Assistant to join our supportive team.
To ensure the reception and administrative functions of the practice run smoothly, providing a high level of service to patients, doctors, nurses, and the wider practice team.
The post holder will be responsible for answering telephone calls, booking appointments, registering new and temporary patients, dealing with prescription requests and queries, giving out results in line with practice protocols, arranging ambulance transport and home visits, greeting and directing patients, handing out prescriptions, collecting payments for non‑NHS services, managing general enquiries and complaints, filing and retrieving patient records, inputting and extracting information from the practice computer system, supp...