Receptionist Job Description

Position: Receptionist

Reports to: Front Office Lead cum Security Coordinator

Location: Malaysia

Position Overview

The Receptionist serves as the primary point of contact for all visitors and callers while managing comprehensive mailroom operations to support daily office functions. This role combines exceptional customer service delivery with efficient mail and package management, contributing to a professional and welcoming office environment for employees, clients, and visitors.

Key Responsibilities

• Customer Relations and Reception Services Provide professional and courteous reception services to all visitors, clients, and employees entering the office premises. Greet guests warmly, verify identification, and manage visitor registration processes using digital check-in systems. Handle multi-line telephone system operations including call routin...