Location

Pretoria

Requirements

• Minimum of 2 years receptionist or front desk assistance experience within a medical environment
• Ability to manage patient flow, prioritize tasks, and work under pressure
• Professional verbal and written skills for patient interaction and answering inquiries
• Proficiency in computers, and multi-line phone systems
• National Senior Certificate

Responsibilities

• Greet visitors, verify patient identification and insurance information, and update each visit
• Manage, schedule, and confirm appointments, and, as discussed
• Answer and route phone calls, handle incoming/outgoing mail, and maintain office inventory, often using Microsoft Office
• Collect co-pays and outstanding balances, process payments, and assist with insurance claim inquiries
• Maintain a tidy reception and lobby area and ensure that required forms are ava...