Responsibilities

1. Front Desk & Reception Management

• Visitor Control: Manage the entry and exit registration process for all visitors and guests.
• Guest Hospitality: Provide meeting support and professional reception services for clients and external guests.
• Inquiries & Incidents: Serve as the primary point of contact for the service help desk, handling general inquiries and front desk emergencies.
• Lost & Found: Oversee the front desk lost-and-found system for ID cards, lanyards, and personal belongings.

2. Mailroom & Logistics Administration

• Courier Services: Manage incoming and outgoing express deliveries, mail, and corporate documents.
• Expatriate Support: Assist expatriates with local SIM card registration and handle other urgent personal/professional requests.
• Corporate Travel: Coordinate and manage hotel reservations for employees and visiting guests.
• Grab Platform Manageme...