Responsibilities:
. Greet Visitors: Create a positive first impression by warmly welcoming customers and directing them to the appropriate person.
. Answer Phone Calls: Handle incoming calls, direct calls to the right individuals, and take messages when necessary. Maintain a courteous and professional phone demeanor.
. Handling Customer Inquiries: Respond to inquiries from customers courteously and promptly.Escalate issues to the appropriate personnel if needed.
. Monitor Social Platforms: Regularly check and monitor the company's Facebook, Instagram, TikTok accounts for customer inquiries.
. Assist sales team with sales-administrative and coordination tasks
. Daily drop-off of Letters: Visit the designated letterbox every day to deposit the letters for mailing.
. Upkeep the Reception Area: Keep the reception area clean, organised, and presentable.
Requirements:
. Minimum educational level: N-Levels
. Minimal 1-yearwork experience in reception duties
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