Recruitment & Client Success Manager

Department: Operations
Reports to: Head of Recruiting Operations and Talent on Demand and/or Recruitment Operations Manager

Role Overview

The Recruitment Manager is responsible for leading, supporting, and performance‑managing a team of recruiters to ensure consistent, high‑quality recruitment delivery. This role owns team effectiveness, delivery efficiency, candidate quality, and client experience, while driving accountability against agreed performance targets. The Recruitment Manager plays a critical role in ensuring recruitment outcomes align with both client expectations and business goals.

Key Responsibilities

• Lead, coach, and support a team of recruiters to build a high‑performing, engaged, and accountable team.
• Provide ongoing guidance, hands‑on support, and regular check‑ins (1:1s, feedback sessions, performance discussions) to ensure recruiter success.
• Monito...