Reporting to the AM Operations Manager, you will play a pivotal role in ensuring the smooth execution of our daily pick-up and delivery operations via our extensive Agent network.

Based at our state-of-the-art depot in St Marys, this is a great opportunity for someone has excellent communications and rapport building skills and is motivated to strive for improvements and efficiencies.

Key Responsibilities:

• Liaising with clients to understand their freight and logistics needs
• Coordinating the movement of freight through our supply chain, ensuring the completion of all deliveries and pickups in line with Transit guidelines.
• Tracking shipments and providing updates to customers (both internal and external) on the status of their orders
• Resolving any issues or complaints in a timely and professional manner
• Identifying opportunities to improve operational efficiency and customer satisfaction
• Streaml...